Tigo Pesa Tariffs

Find Tigo Pesa Tariffs or Tigo Pesa Charges. The following tigo tariffs for sending and cashing out money to and from Tigo Pesa.

Tariffs and charges applicable when sending and receiving money for Tigo Pesa subscribers. Dial *150*01#. Tariffs as of November 2019.

TIGO PESA CUSTOMER TARIFFS
Minimum Maximum Send Money to Tigo Pesa Send Money to Other Networks Cash out From AGENT/ATM
                           100                            999                              10                              15                                –
                        1,000                         1,999                              20                              35                            300
                        2,000                         2,999                              30                              45                            400
                        3,000                         3,999                              50                              76                            600
                        4,000                         4,999                              60                              90                            650
                        5,000                         6,999                            120                            200                            850
                        7,000                         9,999                            130                            200                            900
                      10,000                       19,999                            350                            550                         1,400
                      20,000                       29,999                            370                            600                         1,700
                      30,000                       39,999                            390                            680                         1,750
                      40,000                       49,999                            400                            750                         2,300
                      50,000                       99,999                            600                         1,250                         2,700
                   100,000                    199,999                         1,000                         1,600                         3,600
                   200,000                    299,999                         1,000                         1,900                         5,100
                   300,000                    399,999                         1,500                         2,300                         6,000
                   400,000                    499,999                         1,500                         2,500                         6,500
                   500,000                    599,999                         2,000                         3,200                         7,000
                   600,000                    799,999                         3,000                         4,300                         7,500
                   800,000                    899,999                         3,000                         4,300                         8,000
                   900,000                 3,000,000                         3,000                         6,000                         8,000
                3,000,001               10,000,000                         4,000                         6,000                         9,000
READ:   International Day of Zero Tolerance for Female Genital Mutilation
Action Minimum Maximum Charges
Deposit Cash 1,000 3,000,000 FREE
Sending money to unregistered users for TigoPesa and other networks 1,000 1,000,000 Depositing charges + Withdrawing charges
– Withdraw money from unregistered TigoPesa user/ other networks 1,000 1,000,000 FREE
Action Charges
Change TigoPesa PIN FREE
TigoPesa balance inquiry and Mini statement 50
Payments via TigoPesa Depending on amount
Monthly Report Charges
Previous month/This month 500
3 Months 1,000
6 Months 1,500

Tariffs for Sending Money from Wallet to Bank

Range Charges (TZS)
 Min (TZS) Max (TZS)
 1,000  2,999 400
3,000 4,999 600
5,000 9,999 800
10,000 19,999 1,200
20,000 29,999 1,800
30,000 49,999 2,400
50,000 99,999 2,800
100,000 199,999 3,600
200,000 299,999 5,000
300,000 399,999 6,000
400,000 499,999 7,000
500,000 799,999 8,000
800,000 3,000,000 9,000

REMEMBER:

1. You can send or receive up to TZS 3m per day or deposit up to TZS 5m at once on your Tigo Pesa account once fully registered.

2. When transacting at an agent’s outlet, you will be asked to show your original identification document.

3. Make sure your registration information is correct otherwise dial *106# then 2 or contact Tigo customer service for more assistance.

4 a. For Cash-in , ensure the transaction has completed successfully and the balance on your account is correct and in line with the transaction you have done before leaving the agent premises.

b. For Cash-out, ensure the  transaction has completed successfully, the balance in your account is correct in line with your transaction and that you have the right amount of cash before leaving the agent  premises

READ:   Telkom Kenya Shops

5. Remember to validate receiver’s number whenever you send money to avoid inconvenience.

6. Access to the Tigo Pesa services is PIN protected. You hereby agree to guard your PIN and not disclose it to any third party including Tigo Pesa outlet operators, Tigo staff or any person purporting to have authority to ask for it. Change your PIN frequently.

*All charges and tariffs on the Services are subject to applicable taxes.
*For fees and charges not listed on the website, please call 100 or visit any of our Tigo Shops for assistance.

When you encounter or suspect fraud, please let us know as soon as possible. Unfortunately, mobile money is sometimes used by scam artists and criminals. Tigo has zero tolerance for fraud. To ensure our customers remain safe and protected, we will blacklist and block accounts connected to fraud and report fraudsters to the appropriate authorities for prosecution.  To do this, we need your help. Report fraud by dialing 100, or use the simple form below.

10 Tips to Avoid Mobile Money Fraud

1.       Change your Tigo Pesa PIN regularly and do not write/store your PIN in a way that can be easily read by another person.

2.       Never share or disclose your PIN, personal or financial information to anyone, even if they claim to be a representative of Tigo.

a.   Tigo will NEVER ask for your PIN, it’s yours and yours alone.

READ:   List of All TV Stations in Kenya

3.       Remember if your PIN is not well protected you stand a risk of loosing money

4.       If your Tigo Pesa account is linked to other financial products like simbanking, use a separate PIN for each to minimize exposure risk.

5.       Always validate the recipient number and name displayed before entering your PIN for transaction confirmation to avoid wrong transfers

6.       When making a payment on behalf of someone else, it is safer to receive the instructions in-person and not via SMS or email.

7.       It is safest to transact with people and businesses you know and trust.

8.       When transacting with a stranger or unknown business: Do not pay in advance, pay after you have received and inspected the product or service you are buying.

9.       Most importantly, always use your own good sense, and follow your instincts.

a.   If something seems too good to be true, ask a lot of questions and proceed with great caution.

b.   Do not make a payment until you are 100% comfortable the transaction is genuine.

10.     In the event you transact and realize its fraud, dial 100 immediately  and follow instructions to report  and get the transaction blocked before the money is withdrawn.